Frequently Asked Questions
Good care starts with good questions.
How do I use TALOVEN balm?
Warm a small amount between clean fingertips, then press or massage into dry areas. Start with less than you think—you can always add more.
Is it suitable for sensitive skin?
Our formulas are intentionally simple, but every skin story is different. We recommend a patch test before first use.
Why does the texture change with temperature?
Water-free balms respond naturally to warmth and cool air. A softer or firmer texture is normal and does not change the quality of the formula.
Where is TALOVEN made?
Every TALOVEN batch is hand-finished in Montana’s Gallatin Valley.
How should I store my balm?
Keep the lid tightly closed and store in a cool, dry place away from direct sun or high heat.
Need more help?
Contact our team and we’ll be glad to help.
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SHIPPING
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.